24/7 Health Checks and Diagnosis
Our remote monitoring services enable us to check and monitor your system without the need for a site visit. Our expert diagnostic algorithms can diagnose most problems efficiently, meaning a quicker resolution.
We monitor systems of all sizes. From heat networks serving over 6,000 homes to a single heat pump catering for an apartment - we have you covered.
Remote Monitoring
24/7 monitoring. Fast diagnosis.
Our remote monitoring platform uses the latest technology to collect, aggregate and analyse the data from our extensive portfolio of heat pumps. We collect data such as temperatures, pressures, run signals and meter readings. This data is used to check the health and efficiency of a heat pump system.
Our in-house algorithms are capable of detecting the degradation of components in real-time, meaning that we can replace a part before it fails completely.
8 Billion Data Points
Leveraging data from our extensive portfolio, we've developed sophisticated algorithms for fault diagnosis and analysis. Insights from one system enhance performance of all sites that are remotely monitored.
Early Alert System
Our real-time monitoring of key parameters, like heating and hot water temperatures, enables early detection of anomalies. This system promptly alerts us to potential issues, allowing for swift diagnosis and resolution.
Reduced Call-outs
Our platform allows for remote resets and adjustments of heat networks, significantly reducing the need for physical site visits. In cases where remote reset isn't possible, we can activate secondary heating sources, like immersion heaters, ensuring continuous service.
Remote Monitoring
